Brand ETHOS
BMW Deutsche Motoren proudly boasts its association with BMW India as being the oldest dealer in the National Capital Region (NCR). Since 2007 we have observed continuous growth with our presence through 3 sales outlets and 2 service facilities in Delhi/NCR, meeting the ever increasing demand for world-class BMW products and services. Our facilities:
- BMW Deutsche Motoren, Mathura Road – the Mathura Road facility is the first BMW showroom in Delhi/NCR
- BMW Deutsche Motoren, Faridabad – this is one of the largest dealerships in India, spread over 130,000 sq. ft.
- BMW Deutsche Motoren, Noida – spread over 90,611 sq. ft., the Noida facility is an ultra-modern showroom and the only BMW facility in Noida
MISSION
Our Mission at BMW Deutsche Motoren is to earn customer loyalty by delivering world class products and services with utmost integrity, enthusiasm and joy. We function as a team by working ethically to create true customer value and endeavor to exceed the expectations of our customers.
Vision
At BMW Deutsche Motoren we listen to our customers and team members and always look forward to:
- Work in an environment of mutual trust, care and respect.
- Exceed customer expectations by traveling the extra mile that transforms customer satisfaction into customer enthusiasm.
- Create a culture which is win-win for both, the customer and our teams.
- Continually improve our skills and the quality of delivery to give more value to our customers.
- Be a step ahead in anticipating the needs and wants of our customers and team members.
VALUES
Trust and Respect: Our greatest asset is our team. Open and honest communication will build trust and allow the contribution of individual strengths to the improvement of the team.
Commitment: We are committed to being the best. There is no place for half-hearted efforts. We choose measurable goals and work diligently to achieve them and celebrate our successes.
Supportive Environment: In our environment everybody, team members and customers, are cared for, supported and treated in a fair and reasonable manner.
Personal Responsibility: We accept responsibility, accountability and authority to overcome obstacles and reach beyond the best. We work to resolve issues quickly and completely.
ABOUT US
Our mission and vision have always been customer centric and we go beyond delivery of products and services, by extending value as a significant component of the entire BMW experience.
REWARDS AND RECOGNITION
A few accreditations to BMW Deutsche Motoren’s merits are:
BMW INDIA - Best Overall Performance in BMW Premium Selection
BMW INDIA – Best Performance in BMW 7 Series Sales - 2016, Category A
BMW INDIA - Best Performance in Customer Satisfaction After Sales – 2016, Category A
BMW INDIA - Best Product Genius - 2016
BMW INDIA - Best Overall Performance BMW Premium Selection- 2016, Category A
BMW INDIA – BMW Certified Service Advisors – 2016, Category A
BMW INDIA – Best Performance in Customer Satisfaction- Sales- 2014, Category A
BMW INDIA – Best Overall Performance in BMW Premium Selection -2014
BMW INDIA – Best Performance in Customer Satisfaction Aftersales -2014, Category A
BMW INDIA – Best Performance in CBU Sales – 2013- Special Recognition
BMW INDIA – Best Performance in Customer Satisfaction After Sales – 2013, Category A
BMW INDIA – Best Marketing Performance – 2012
BMW INDIA – Best Performance – Corporate Sales – 2012
BMW Group – Best Overall Performance in Sales – 2009, Category A
BMW INDIA – Best 7 Series sales 2007 - Dealer Dinner 2007
BMW INDIA – Platinum Award – 2011-2012- Quality and Professional Activity among BMW Dealers in India
